Terms Agreement

1. Acceptance of Terms

By accessing, applying for, or participating in programs, services, or systems provided by the East Point Housing Authority (“EPHA,” “we,” “us,” or “our”), you agree to comply with these Terms. If you do not agree, you should not use EPHA services except as required by law.

2. Purpose of Services

EPHA provides housing assistance, property management, and related services in accordance with federal, state, and local laws and regulations, including requirements established by the U.S. Department of Housing and Urban Development (HUD).

3. Eligibility and Accuracy of Information

You agree to:

  • Provide accurate, complete, and truthful information
  • Promptly report any changes in household composition, income, or status as required
  • Cooperate with verification, recertification, and compliance processes

Providing false or misleading information may result in denial or termination of assistance, repayment obligations, or other actions allowed by law.

4. Use of EPHA Systems and Communications

If you use EPHA websites, portals, or electronic communications, you agree:

  • Not to misuse, interfere with, or attempt unauthorized access to EPHA systems
  • To use EPHA services only for lawful and intended purposes
  • That EPHA communications (including email, portal messages, or mail) may be used for official notices

5. Privacy and Confidentiality

Your personal information is handled in accordance with EPHA’s Privacy Agreement and applicable laws. Acceptance of these Terms also constitutes acknowledgment of EPHA’s privacy practices.

6. Compliance With Laws and Policies

You agree to comply with:

  • All applicable federal, state, and local laws
  • HUD regulations and EPHA policies
  • Lease agreements, program rules, and house rules (if applicable)

Failure to comply may result in program denial, termination, or enforcement actions consistent with due process requirements.

7. Disclaimers

EPHA provides services “as‑is” to the extent permitted by law and does not guarantee uninterrupted access to systems, websites, or electronic services. EPHA is not responsible for technical issues outside of its control.

8. Limitation of Liability

To the extent allowed by law, EPHA shall not be liable for indirect, incidental, or consequential damages arising from the use of its services or systems.

9. Modifications to These Terms

EPHA may update or revise these Terms as required by law or policy. Updated Terms will become effective when posted, distributed, or otherwise communicated.

10. Governing Law

These Terms are governed by the laws of the State of Georgia and applicable federal regulations.

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We are an Equal Housing Opportunity Provider. We provide housing without discrimination on the basis of race, color, religion, sex, physical or mental handicap, familial status, national origin, or other protected class. To file a complaint of discrimination, write HUD Director, Office of Civil Rights, 451 7th Street S.W., Washington, D.C. 20410 or call Customer Service at (202) 708-1112 (voice) or (202) 708-1455 (TTY). HUD is an equal opportunity provider and employer. In accordance with federal law and United States Department of Housing and Urban Development (HUD) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, age, disability, sex or familial status. To file a complaint of discrimination, write HUD Director, Office of Civil Rights, 451 7th Street S.W., Washington, DC 20410, or call (202) 708-1112 (voice) or (202) 708-1455 (TDD).

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